Frequently Asked Questions
Everything you need to know about your Jericho beauty ritual.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days to arrive.
Are Jericho products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Jericho products are 100% cruelty-free and formulated without any animal-derived ingredients.
What is your return policy if a product doesn't suit my skin?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange.
How can I track the status of my delivery?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Currently, we ship to over 25 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.