Returns & Exchanges
At Jericho, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, you can return or exchange it within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package the Items
Carefully place the products in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing